Troubleshooting

If you're having trouble using LightBurn, our troubleshooting resources are a great place to start looking for help with common problems and frequently asked questions.

Note

If you can't find answers here, you can reach us by email at [email protected], or join our Support Forum, where you can search to find solutions to your issue, or make a new post asking for help.

See How to Ask for Help for guidelines on getting effective assistance as quickly as possible.

What's Wrong?¶

Choose a category below for more help.

Connection Problems

Get help connecting your laser to a computer and sending jobs to it.

Job Quality

Resources to help you figure out why your laser's output doesn't look how you expect.

LightBurn Editor Help

Frequently asked questions about creating and editing designs in LightBurn.

GRBL Errors

Resources to help you understand GRBL-specific errors.

License Activation and Management

Solutions to common license activation and management issues.

For more help using LightBurn, please visit our forum to talk with LightBurn staff and users, or email support.