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If you're having trouble using LightBurn, our troubleshooting resources are a great place to start looking for help with common problems and frequenly asked questions. You can also email support, and talk with LightBurn staff and users on our forum.

Over time, we will be adding more troubleshooting resources. We'll try to keep links consistent, but if a link to a specific troubleshooting resource changes, you'll always be able to find it from this page. If you can't find what you're looking for, you can contact our documentation team by clicking the envelope icon next to any header and let us know.

What's Wrong?

Choose a category below for more help.

  • Connection Problems

    Get help connecting your laser to a computer and sending jobs to it.

  • Job Quality

    Resources to help you figure out why your laser's output doesn't look how you expect.

  • LightBurn Editor FAQ

    Frequently asked questions about creating and editing designs in LightBurn.

  • GRBL Errors

    Resources to help you understand GRBL-specific errors.